Seminars@Hadley are the best! The technology seminars are especially relevant; the information I acquired helped me learn about my iPhone.
—Eileen, CA, 2014

Seminars@Hadley presents

The Customer Service Frame of Mind

If you're a business owner or a customer service representative looking for a few fresh ideas, join Hadley as we present "The Customer Service Frame of Mind" on January 29 at 1 PM CST, 19:00 GMT. Michael Rydel, the dean of curricular affairs at Hadley has over 25 years of management and training experience, and he will describe the best practices for supporting and keeping satisfied repeat customers. Phone and e-mail customer service will be discussed, as well as tips for managers of representatives. Time for questions and answers will be provided.

The Customer Service Frame of Mind Audio
The Customer Service Frame of Mind Transcript

Earn Continuing Education Hours

This seminar has been approved by the Academy for Certification of Vision Rehabilitation and Education Professionals (ACVREP) for earning Continuing Education (CE) Hour(s. If you wish to go on and earn CE Hours, you must also register for 1 CE Hour(s) and complete a separate registration form and pay U.S. $25 fee. Once registered, you will receive instruction on how to login and take the online quiz to earn your CE Hour(s).

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